How do I return my order?Updated 20 days ago

For UK orders:
Follow this link and enter your order ID and email address to see if your order is eligible to be returned. You don't need a printer and you won't be charged.

For international orders: Follow this link and enter your order ID and email address to see if your order is eligible to be returned. You will need a printer to generate your returns label. On orders outside of the United Kingdom a small fee will be deducted from your refund once processed to account for the returns / exchange costs .

We kindly ask that any items you return are clean, free from marks, and in a resellable condition. They should be free from signs of wear, such as pet hair, strong scents like perfume, or any other damage.