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Payments

Why has my payment declined?

If your payment has declined you should double-check the information you’ve added is correct. The most common reason for a declined payment is entering details incorrectly. If you know that your payment method is valid but your payment doesn’t go thr

Can I get a VAT invoice for my order?

Yes. To get a VAT receipt, place your order, then contact us at [email protected] requesting a VAT receipt. Make sure to include your order number.

How can I view the store in my currency?

If we can support the currency in your territory, you will see the currency selector at the bottom of the homepage page.